🇬🇧 United Kingdom
🇬🇧 United Kingdom — 4 deals
Protect your manufacturing or wholesale business with our specialised insurance. Cover your operations, equipment, and liabilities with tailored solutions. Get a quote today and ensure your business runs smoothly!
Bereavement Assistance We would like to take this opportunity to express our deepest condolences at this time. We appreciate this will be a difficult time so to make this as easy as possible for you, we have outlined what you need to do in the event of a bereavement: Step 1 Notify us of the bereavement by contacting us via live chat or calling us on 01302 567800. When you contact us, we will ask for your name, your relationship to the policyholder, and your contact details so that we can send confirmation of the policy cancellation. We will also ask for the death certificate number, if available. If you have not yet received this, we will allow up to 30 days for it to be provided. Step 2 Let us know how you wish to proceed with the policy, for example if you want to cancel the policy or change the policy into someone else’s name. Step 3 Our Customer Relations team will get in contact with you via the details provided, occasionally we may require further information, in this scenario we will provide an email address for you to send the information to us. Our opening times for Live Chat are 9am – 8pm Monday to Friday and 9am – 4pm on weekends and Bank Holiday’s. Our opening times for the phone lines are 9am – 5:30pm Monday to Friday, closed weekends and Bank Holiday’s Alternatively, you can write to us at One Call Insurance Services Limited, First Point Balby Carr Bank, Doncaster, South Yorkshire, DN4 5JQ. Please send a letter including the policy holder’s full name and policy number and death certificate, plus your contact details and we will be in contact. Can’t find what you’re looking for, or have a question? Take a look at our frequently asked questions View all FAQs
Report a Breakdown online…fast! We know how stressful it can be when your vehicle breaks down, especially if you don’t have any breakdown cover. Report a breakdown Need to report a breakdown? You can report your breakdown online via the customer portal. My Account What to do if you have broken down If your car breaks down, it can be a hazardous situation, especially on a motorway. Remember, the hard shoulder is strictly for emergencies—not for making calls, stretching your legs, or taking a toilet break. If your vehicle breaks down, follow these steps to stay safe while you wait for us to arrive. 1. Make sure you are in a safe place Move Off the Road if Possible If safe, move your vehicle off the road, watching out for soft verges. On a conventional motorway, if you can’t reach the next exit, pull onto the hard shoulder. Stop as far left as possible with your wheels turned to the left Breaking Down on a Smart Motorway If you can reach an Emergency Refuge Area (ERA) or exit slip road: Park within the marked area in the ERA, usually aligned with the emergency telephone, so assistance can park safely near you. Once your vehicle is fixed, contact the Regional Control Centre using the emergency telephone before leaving the ERA to ensure the lane is closed for you. Do not leave the ERA until National Highways or your breakdown provider confirms it is safe. If you cannot reach an ERA or slip road: Switch on your hazard lights and position your vehicle as far left as safely possible, leaving room to open the left-hand door. In poor visibility (dark or foggy conditions), keep your sidelights on alongside your hazard lights. Call 999 for assistance. Leaving the Vehicle Safely Exit the vehicle only if you’re sure it is safe, using the left-hand door Stand well clear of the car and traffic—preferably behind a barrier (if available) on the embankment or verge, upstream of oncoming traffic. Be cautious of soft or uneven ground on the grass verge. National Highways Assistance Once National Highways moves your vehicle to a safe location, contact your breakdown provider and update them with your current location. Important Reminders Keep any animals inside the vehicle. Move Off the Road if Possible If safe, move your vehicle off the road, watching out for soft verges. On a conventional motorway, if you can’t reach the next exit, pull onto the hard shoulder. Stop as far left as possible with your wheels turned to the left Breaking Down on a Smart Motorway If you can reach an Emergency Refuge Area (ERA) or exit slip road: Park within the marked area in the ERA, usually aligned with the emergency telephone, so assistance can park safely near you. Once your vehicle is fixed, contact the Regional Control Centre using the emergency telephone before leaving the ERA to ensure the lane is closed for you. Do not leave the ERA until National Highways or your breakdown provider confirms it is safe. If you cannot reach an ERA or slip road: Switch on your hazard lights and position your vehicle as far left as safely possible, leaving room to open the left-hand door. In poor visibility (dark or foggy conditions), keep your sidelights on alongside your hazard lights. Call 999 for assistance. Leaving the Vehicle Safely Exit the vehicle only if you’re sure it is safe, using the left-hand door Stand well clear of the car and traffic—preferably behind a barrier (if available) on the embankment or verge, upstream of oncoming traffic. Be cautious of soft or uneven ground on the grass verge. National Highways Assistance Once National Highways moves your vehicle to a safe location, contact your breakdown provider and update them with your current location. Important Reminders Keep any animals inside the vehicle. 2. Put on a Reflective Jacket If you have a high-visibility jacket, wear it to make yourself more visible to other road users. If you have a high-visibility jacket, wear it to make yourself more visible to other road users. 3. Positioning a Warning Triangle On a motorway, it’s unsafe to use a warning triangle—do not attempt to place one. On other roads, if it’s safe to do so, place a warning triangle at least 45 meters (50 yards) behind your vehicle to alert other drivers. On a motorway, it’s unsafe to use a warning triangle—do not attempt to place one. On other roads, if it’s safe to do so, place a warning triangle at least 45 meters (50 yards) behind your vehicle to alert other drivers. Contacting Us for Assistance Follow these simple steps to get assistance: Visit our Customer Portal: Navigate to portal.onecallinsurance.co.uk. Click on ‘Breakdown’: This will take you to our online breakdown reporting tool. Fill in Your Details: Complete the form with the information. Submit Your Request: After submitting the form, you’ll receive a confirmation and updates via text or email. Wait Safely: Stay in a safe location while our team works to get help to you as quickly as possible. Staying Safe in Vulnerable Situations If You Have a Disability Stay in your vehicle with your seatbelt on. Turn on your hazard warning lights. Call us for assistance, or dial 999 if you’re in immediate danger. If You Feel at Risk from Another Person Return to your vehicle through the left-hand door and lock all the doors. Leave the vehicle again as soon as you feel it’s safe to do so. If You Can’t Reach the Hard Shoulder If your vehicle is stuck in a live motorway lane, remain inside unless you are absolutely sure it’s safe to exit. Switch on your hazard lights, keep your seatbelt fastened, and call emergency services immediately. Report your breakdown today The fastest way to report a breakdown is via the customer portal. Report online You can report a breakdown 24/7 in your account. Open 24/7 Go to My Account Report over the phone You
Manufacture & wholesale insurance Protect your manufacturing or wholesale business with our specialised insurance. Cover your operations, equipment, and liabilities with tailored solutions. Get a quote today and ensure your business runs smoothly! GET IN TOUCH LEARN MORE Manufacture & wholesale insurance Protect your manufacturing or wholesale business with our specialised insurance. Cover your operations, equipment, and liabilities with tailored solutions. Get a quote today and ensure your business runs smoothly! GET IN TOUCH LEARN MORE Comprehensive Coverage for Manufacturers and Wholesalers At One Call Commercial, we recognize the unique challenges faced by manufacturers and wholesalers. From production risks to supply chain interruptions, your business requires specialised protection to ensure smooth operations. Our Manufacture & Wholesale Insurance provides tailored coverage to safeguard your enterprise against a wide range of industry-specific risks, ensuring your business remains resilient and prosperous. What is Manufacture & Wholesale Insurance? Manufacture & Wholesale Insurance is a specialised insurance package designed to address the distinct risks associated with manufacturing and wholesale businesses. This comprehensive coverage protects against property damage, equipment breakdown, product liability, and more, ensuring your business can withstand unexpected disruptions. GET IN TOUCH Why You Need Manufacture & Wholesale Insurance Property Protection Safeguard your facilities, machinery, and equipment from damage due to fire, theft, natural disasters, and other perils. Product Liability Cover legal costs and settlements if your products cause injury or damage to third parties. Business Interruption Ensure financial stability with coverage for lost income and additional expenses during periods of operational downtime. Equipment Breakdown Protect against the costs of repairing or replacing essential machinery and equipment. Supply Chain Resilience Mitigate the impact of supply chain disruptions with coverage for delays and interruptions. Key Features of Our Manufacture & Wholesale Insurance Property Insurance Comprehensive coverage for your buildings, machinery, raw materials, and finished products. Public Liability Insurance Protection against claims of bodily injury, property damage, and personal injury arising from your business operations. Product Liability Insurance Cover legal costs and settlements if your products cause injury or damage to third parties. Business Interruption Insurance Compensation for lost income and operating expenses during periods of temporary shutdown due to covered events. Equipment Breakdown Insurance Coverage for the repair or replacement of vital machinery and equipment in the event of a breakdown. Employers’ Liability Mandatory coverage protecting against claims made by employees who suffer work-related injuries or illnesses. Why Choose One Call Commercial? Expert Guidance Our experienced teams personalised advice and solutions to ensure you get the right coverage for your needs. Dedicated Support We offer exceptional customer service, guiding you through the process from policy selection to claim handling. Competitive Pricing We work with leading insurers to provide you with the most competitive rates without compromising on coverage. Interested in Manufacture & Wholesale Insurance? GET IN TOUCH Our other types of business insurance We offer a variety of specialised business insurance products designed to meet unique needs and circumstances. Whatever your requirements, we have tailored solutions to ensure your business stays protected. Tradesmen Our Tradesmen insurance provides cover for professions like Plumbers, Plasterers, Electricians, and Builders. Learn more Shop & Salon Shop and Salon insurance is ideal for independent shop owners as well as localised, regional and nationwide multi-location retail chains. Learn more Self-employed Professional We offer specialist insurance for self-employed professionals too, such as hairdressers, party planners and even face painters. Learn more Motor Fleet Our Motor Fleet Insurance offers robust, tailored coverage designed to safeguard your entire fleet, providing peace of mind and financial security. Learn more Property Owners Property owners insurance is ideal for residential and commercial landlords. This includes single property owners as well as those with small, medium and large property portfolios. Learn more Office & Surgery Office and surgery insurance provides cover for doctor’s surgeries, dentists and vets, but also accountancy firms, marketing agencies, sales offices and more. Learn more